Privacy Policy

This Privacy Policy describes how The Web Design Hub (“TheHub Convention Manager,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our convention management platform and related services.

We collect information you provide directly to us, including:

• Account information: name, email, phone number, job title
• Organization information including billing details
• Event, exhibitor, and attendee data you upload to the platform
• Usage analytics to improve product performance and reliability

• To provide, maintain, and improve our services
• To communicate with you about your account and events
• To process transactions and send related receipts
• To send marketing communications, with your consent
• To comply with legal obligations

We do not sell your personal information. We share data only with trusted vendors who help us deliver the service (e.g. payment processing, email delivery, hosting) and only under contractual obligations that match this policy.

Your data is encrypted in transit (TLS 1.2+) and at rest. We follow industry-standard security practices including least-privilege access controls, regular security audits, and incident response procedures.

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by emailing privacy@thehubconventionmanager.com.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. Contact us using the information below to exercise any of these rights.

We use cookies to maintain sessions, remember preferences, and analyze platform usage. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. We'll notify you of material changes by email or via the platform before they take effect.

Questions or concerns? Email privacy@thehubconventionmanager.com or write to us at 123 Convention Drive, Suite 400, Chicago, IL 60601.